AirTac Customs stands by our products 100%. If you believe that your custom build has an error on our part, please contact us at firstname.lastname@example.org and we will gladly assist you.
Warranty will be voided if:
- The product has been disassembled (you may separate the upper and lower on M4 pattern Airsoft guns to inspect barrel assembly)
- Significant external damage such as water, fire, debris, user dropping etc
- Improper use of grips (eg. handling the build by the tank)
- Damage resulting from alterations
- Trigger and rear body pin have been removed
- Or any use otherwise deemed improper
Contact our Customer support for information on warranty eligibility or Complementary Service.
Note: Due to the nature of our customs builds, we do not accept returns. This applies also to any complete gun, including the Protek Atom and Wolverine builds